ABOUT

Help for mental illness

At Wills Key Psychology, we aim to create a safe and trusting environment, where through therapeutic connection; individuals experience a sense of being heard and understood. We work on identifying achievable goals, utilising evidence-based therapies, so you can use your will to find your keys to creating the life you desire. 


Utilising years of training and experience related to biology, social relationships, life experiences and mental processes, we can identify and help you overcome barriers that inhibit and interfere with you leading a content and fulfilling life.

Karyn Wilkie is a clinical psychologist and long-time member of the Toowoomba community; who turned to the study of psychology as a mature aged student; after seeking change in her own life. 


She is a nationally registered clinical psychologist who has completed a Masters in Clinical Psychology at USQ. She is also a full member of the Australian Psychological Society (APS) for the last ten years.


Karyn has predominantly practiced in the public health sector with children, adolescents and adults with a range of mental health issues and diagnoses. She utilises a range of evidence based psychological interventions, to tailor treatment to individual preferences (For example but not limited to: brain based strategies, CBT, DBT, ACT, EMDR.)

Karyn Wilkie is a clinical psychologist and long-time member of the Toowoomba community; who turned to the study of psychology as a mature aged student; after seeking change in her own life. 


She is a nationally registered clinical psychologist who has completed a Masters in Clinical Psychology at USQ. She is also a full member of the Australian Psychological Society (APS) for the last ten years.


Karyn has predominantly practiced in the public health sector with children, adolescents and adults with a range of mental health issues and diagnoses. She utilises a range of evidence based psychological interventions, to tailor treatment to individual preferences (For example but not limited to: brain based strategies, CBT, DBT, ACT, EMDR.)
Access to our Psychological services, can be via self referral; or rebated via Medicare; DVA or Private Health Funds.

As funds differ, please check with your fund if you are eligible for psychology and how much per annum. 

Bulk Billing services are available to people with concession cards.

Both individual and small group treatment options are available, with Medicare providing 10 rebated sessions for each treatment option. 

THE WILLS KEY PHILOSOPHY

Wills Key Psychology aims to be accessible to all members of the community, offering low-cost options as well as bulk billing services.

Qualified to help

Member of the Australian Psychological Society (MAPS) 

Fellow of the Australian Psychological Society (APS)

College of Clinical Psychologists (FCCLP)

Full registration with Psychology Board of Australia (PBA)

Endorsed as a Clinical Psychologist with the PBA

Fees + Cancellation Policy

Find out further information about fees for service and what to do if you need to cancel.

Fees per 50-minute session for Individual therapy with a Clinical Psychologist is $198.40, The Australian Psychological Society currently recommends $260.


The current Medicare rebate for patient with a Mental Health Care Plan (MHCP) from their General Practitioner or Psychiatrist is $128.40, leaving an out-of-Pocket Cost of $70.00 per Session.


Holders of Centrelink Concession cards are Bulk Billed and pay no out of pocket fee.


Please enquire regarding reduced fees if you are experiencing financial hardship.


Group therapy is $62.60 per session with a Medicare rebate available of $32.60.


The only other fee is if you don't come to your appointment, give sufficient notice, that you are unable to attend or arrive late to appointments. 


If you do not attend your appointment, or contact Wills Key Psychology prior to the appointment, a fee equal to session cost will apply – as no opportunity to make this time available for others has been provided.

RESCHEDULING

 Due to fullness of clinicians’ diary often, rescheduling of appointments is difficult, not impossible.

CANCELLATION POLICY

Please give at least 24 hours’ notice if you wish to cancel a scheduled appointment to avoid a fee. This is so the appointment can be made available for others who seek assistance.


Late cancellation may result in a fee equal to 50% of session costs. When late cancellation does occur, the practice will attempt where possible to fill the appointment.


Please note Medicare cannot be claimed for non-attended appointments.

PAYMENT METHODS

When attending individual or group therapy in person, payment is required on the day of the appointment.


Rebates from Medicare or Private Health Funds (both cannot be claimed for the same consultation) can be processed in office. EFTPOS facilities are available for out-of-pocket expenses.


Organisations paying for consultations will be issued an invoice, with payment required within 7 days of the invoice. Payment options will be provided on the invoice.

late arrivals

Medicare rebates are per time with clinician. Appointments at Wills Key Psychology are usually for 50 minutes. Those who arrive late maybe required to pay the difference between the amount for the time attended and time booked.

RESCHEDULING

 Due to fullness of clinicians’ diary often, rescheduling of appointments is difficult, not impossible.

late arrivals

Medicare rebates are per time with clinician. Appointments at Wills Key Psychology are usually for 50 minutes. Those who arrive late maybe required to pay the difference between the amount for the time attended and time booked.

PAYMENT METHODS

When attending individual or group therapy in person, payment is required on the day of the appointment.


Rebates from Medicare or Private Health Funds (both cannot be claimed for the same consultation) can be processed in office. EFTPOS facilities are available for out-of-pocket expenses.


Organisations paying for consultations will be issued an invoice, with payment required within 7 days of the invoice. Payment options will be provided on the invoice.

CANCELLATION POLICY

Please give at least 24 hours’ notice if you wish to cancel a scheduled appointment to avoid a fee. This is so the appointment can be made available for others who seek assistance.


Late cancellation may result in a fee equal to 50% of session costs. When late cancellation does occur, the practice will attempt where possible to fill the appointment.


Please note Medicare cannot be claimed for non-attended appointments.

If you have a non urgent enquiry and would like to get in touch with Willskey Psychology, please fill out our form below and we will get back to you within 3 business days.

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