SERVICES

How Wills Key Can Help

With extensive experience in the public health sector helping children, adolescents and adults with a range of mental health issues and diagnoses; Karyn utilises a range of evidence based psychological interventions to tailor treatments to each individual.

Mental Health Plans

A mental health care plan is a support plan for someone who is going through mental health issues. If a doctor agrees that you need additional support, you and the doctor will make the plan together.

A mental health care plan might include:

A referral to an expert, like a psychologist

The types of mental health care that can support you

Other strategies to improve and maintain your mental health


If you have a mental health care plan, the Government will pay some or all of the cost of up to ten sessions with a mental health expert in a year. You can get that through the Medicare rebate.

SELF REFERRAL

An individual can book and see a psychologist without a referral from another health professional and pay the fee for individual or group therapy programs. This will require full payment of fees at time of consultation.


However, there are many referral options available which may provide rebates and assist with the cost of sessions.

MEDICARE REBATES

Are available for psychological treatment by registered psychologists under the Australian Government's Better Access to Mental Health Care initiative.


This scheme provides considerable assistance to people living with mental health problems, allowing them greater access to psychologists and providing more affordable mental healthcare.


Under this scheme individuals with a range of mental health issues can access up to 10 individual and 10 group treatment sessions per year. Although a Medicare rebate can be claimed, there may be a gap fee involved (see fees table below).

Any out-of-pocket expenses will count towards the Medicare Safety Net.

See more about the Medicare Safety Net here.

Medicare Chronic Disease Management

GP’s can provide a total of 5 sessions to people managing a chronic illness with a chronic disease management plan. Your GP will determine your eligibility for this plan. Should you wish to discuss this with your GP, please ensure that you book a long consultation.



Although a Medicare rebate can be claimed, there may be a gap fee involved (see fees table below).

Group Therapy

Preparing for therapy and seeing someone now

 (Group Therapy first prior to individual appointments)
If you find you are in need of psychology support and waiting for individual therapy, Wills Key Psychology can facilitate Group therapy that covers mindfulness therapy, reducing symptoms and mental health skill building. Group therapy is conducted in a confidential, comfortable and insightful setting with others in a social setting.


As well as 10 Medicare rebated sessions for individual therapy a year- you may be able to access 10 rebated sessions for therapeutic skill building groups.


Group Therapy can help increase understanding of how to manage and reduce symptoms that present in a variety of mental health problems. It decreases our sense of being alone in our experience, and gives us an opportunity to learn, and grow - with others who have shared lived experience.


Group therapy can be a cost effective form of treatment, which may help to offer additional social support and motivation.

Private + Dva

Psychology support is available through Private Health Funds and the Department of Veteran Affairs. As all levels of support differ throughout these support networks, we encourage you to check in with your health fund or DVA to confirm your support entitlements before booking in with WILLS KEY PSYCHOLOGY.

Private Health Funds

If you have ‘extras’ private health insurance, you may be eligible to claim rebates for psychological sessions. Each insurance company is different,  it is therefore recommended you check with your insurer about rebate amounts.


Private Health Rebates are processed electronically through HICAPS at the end of your appointment if your fund uses this service. Alternatively, you may still be able to claim rebates by presenting a receipt to your insurer.

Department of Veteran Affairs (DVA)

Veterans can access psychological services with a referral from their GP. This means that if you hold a DVA WHITE or GOLD card you are entitled to 12 sessions with no financial cost to yourself. To access this service, you will require a DVA referral form from your GP or other medical professional.


Some limitations apply to eligibility for White card holders.

Fees + Cancellation Policy

Find out further information about fees for service and what to do if you need to cancel.

Fees per 50-minute session for Individual therapy with a Clinical Psychologist is $198.40, The Australian Psychological Society currently recommends $260.


The current Medicare rebate for patient with a Mental Health Care Plan (MHCP) from their General Practitioner or Psychiatrist is $128.40, leaving an out-of-Pocket Cost of $70.00 per Session.


Holders of Centrelink Concession cards are Bulk Billed and pay no out of pocket fee.


Please enquire regarding reduced fees if you are experiencing financial hardship.


Group therapy is $62.60 per session with a Medicare rebate available of $32.60.


The only other fee is if you don't come to your appointment, give sufficient notice, that you are unable to attend or arrive late to appointments. 


If you do not attend your appointment, or contact Wills Key Psychology prior to the appointment, a fee equal to session cost will apply – as no opportunity to make this time available for others has been provided.

RESCHEDULING

 Due to fullness of clinicians’ diary often, rescheduling of appointments is difficult, not impossible.

late arrivals

Medicare rebates are per time with clinician. Appointments at Wills Key Psychology are usually for 50 minutes. Those who arrive late maybe required to pay the difference between the amount for the time attended and time booked.

CANCELLATION POLICY

Please give at least 24 hours’ notice if you wish to cancel a scheduled appointment to avoid a fee. This is so the appointment can be made available for others who seek assistance.


Late cancellation may result in a fee equal to 50% of session costs. When late cancellation does occur, the practice will attempt where possible to fill the appointment.


Please note Medicare cannot be claimed for non-attended appointments.

PAYMENT METHODS

When attending individual or group therapy in person, payment is required on the day of the appointment.


Rebates from Medicare or Private Health Funds (both cannot be claimed for the same consultation) can be processed in office. EFTPOS facilities are available for out-of-pocket expenses.


Organisations paying for consultations will be issued an invoice, with payment required within 7 days of the invoice. Payment options will be provided on the invoice.

RESCHEDULING

 Due to fullness of clinicians’ diary often, rescheduling of appointments is difficult, not impossible.

CANCELLATION POLICY

Please give at least 24 hours’ notice if you wish to cancel a scheduled appointment to avoid a fee. This is so the appointment can be made available for others who seek assistance.


Late cancellation may result in a fee equal to 50% of session costs. When late cancellation does occur, the practice will attempt where possible to fill the appointment.


Please note Medicare cannot be claimed for non-attended appointments.

PAYMENT METHODS

When attending individual or group therapy in person, payment is required on the day of the appointment.


Rebates from Medicare or Private Health Funds (both cannot be claimed for the same consultation) can be processed in office. EFTPOS facilities are available for out-of-pocket expenses.


Organisations paying for consultations will be issued an invoice, with payment required within 7 days of the invoice. Payment options will be provided on the invoice.

late arrivals

Medicare rebates are per time with clinician. Appointments at Wills Key Psychology are usually for 50 minutes. Those who arrive late maybe required to pay the difference between the amount for the time attended and time booked.

Referrals

Referrals can be made for individual or group therapy - or both, with patients able to access the same number of group sessions as individual ones.

GP referrals for psychological sessions under Better Access must specifically state the number of sessions to be provided. The advice is that specifying a range (e.g., “up to 6 sessions” or “up to 10 sessions” is not acceptable. The specific number of sessions (e.g., 6 or 8 must be stated).


Email referrals to hello@willskeypsychology.com

DOWNLOAD REFERRAL FORM

If you have a non urgent enquiry and would like to get in touch with Willskey Psychology, please fill out our form below and we will get back to you within 3 business days.

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